bbu 88 Privacy Policy
This document describes in detail how your personal information is collected, processed, and kept secure on the bbu 88 platform. By using the site, you are considered to have given your consent to this policy.
Introduction and Scope
This privacy policy applies to the bbu 88 website and its related services. The provisions described here apply equally to all our users — both registered members and guest users.
By creating an account on bbu 88, placing bets or playing casino games, or contacting our customer support team, you automatically come under this policy. To learn about the general terms of using the site, please read our Terms and Conditions page, which outlines service limitations and user responsibilities in detail.
This policy is available in both English and Bengali. In the event of any dispute, the Bengali version will be considered final. We may update this policy from time to time; registered members will be notified if any changes are made.
Data Collection
2.1 Information You Provide Directly
We collect the information you provide when registering an account. This includes:
- Full name, date of birth, and nationality
- Mobile number and email address
- Identity document details submitted during registration and verification
- Mobile banking details used for deposits and withdrawals (bKash, Nagad, Rocket)
- Information you share when contacting customer support
2.2 Automatically Collected Information
When you browse the bbu 88 site or use the app, certain technical information is collected automatically:
- IP address and device identifier information
- Browser type, operating system, and screen resolution
- Login time, pages visited, and session duration
- Information collected through cookies and similar tracking technologies
2.3 Transaction Information
Records of every deposit, withdrawal, bet, and gaming activity are stored in our system. This information is used to ensure account security and to resolve disputes.
Purpose of Data Use
bbu 88 uses collected information only for the following purposes:
- Creating, managing, and completing the account verification process
- Processing deposit and withdrawal transactions
- Correctly providing bonuses, promotions, and VIP benefits
- Preventing fraud, money laundering, and other illegal activity
- Running customer support services
- Maintaining platform security and technical performance
- Meeting legal obligations
- Sending promotional communications where applicable (you may opt out)
We never sell your information to third parties. Your personal data is not transferred to advertisers either.
Data Disclosure and Sharing
4.1 Service Provider Partners
To keep services running smoothly, bbu 88 works with a number of trusted technology partners. These partners receive only the information necessary for their specific tasks, and we have strict confidentiality agreements with them. They are not permitted to use your information independently.
4.2 Legal Requirements
We will disclose information when required to do so by a court order, regulatory authority request, or legal obligation. In such cases we will try to notify you in advance where possible, though this may not always be feasible if there is a legal restriction.
4.3 Business Transfer
In the event of a business restructure or acquisition, collected data may be transferred. In such a case, the protections of this privacy policy will continue to apply and the new authority will be bound to follow the same policy.
Cookie Policy
bbu 88 uses cookies and similar technologies to keep your session active, improve site performance, and remember your preferences.
5.1 Types of Cookies
- Essential Cookies: Required for login sessions and security. Disabling these will prevent the site from functioning properly.
- Functional Cookies: Used to remember language preferences and account settings.
- Analytics Cookies: Used to understand which parts of the site are used most. This information is not personally identifiable.
5.2 Cookie Control
You can disable non-essential cookies through your browser settings. Please note that disabling essential cookies may disrupt login and transaction functions.
Data Security
bbu 88 follows industry-standard technologies and practices to keep your data secure. The key aspects of our security measures are:
- SSL Encryption: HTTPS is active on all pages of the site, meaning all data exchanged between your browser and our servers is encrypted.
- Access Control: Only authorised staff can access personal data, and a full log of all access is retained.
- Regular Security Audits: System audits are conducted regularly to identify potential vulnerabilities.
- Two-Factor Verification (OTP): OTP verification applies to account logins and sensitive changes.
If you suspect any security threat, report it immediately via our 24/7 live chat. We will investigate the matter with the highest priority.
Data Retention Period
bbu 88 retains your data only for as long as necessary to provide services or meet legal obligations. In general:
- Active account data: retained for as long as the account remains active.
- Transaction records: retained for a set period even after account closure.
- Customer support conversations: retained for a limited period after resolution.
After the set period has elapsed, data is securely deleted or anonymised so that individuals can no longer be identified.
User Rights
As a member of bbu 88, you have the following rights over your own information:
8.1 Right to Access
You may request via live chat or email to find out what information we hold about you. After verification, details will be sent to you within the specified timeframe.
8.2 Right to Correction
If your profile contains incorrect or outdated information, contact our customer support to have it corrected. Corrections will be made after identity verification.
8.3 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional messages, you can opt out through your account settings or via customer support. However, important account-related messages (transactions, security) will always be sent.
8.4 Right to Close Your Account
You may request to close your account at any time. Under responsible gaming, options for self-exclusion or a temporary account break are also available — read our Responsible Gaming page to learn more.
Protection of Minors' Data
bbu 88 strictly prohibits anyone under the age of 21 from registering an account or using its services. Date of birth is verified at registration, and additional proof of identity may be requested in suspicious cases.
If we become aware of an account belonging to a minor, that account will be suspended immediately and any collected data will be deleted. The site is for users aged 21 and above only.
Third-Party Links
If the bbu 88 site contains links to third-party websites, we are not responsible for the privacy policies of those sites. It is recommended that you read the privacy policy of any third-party site before visiting it.
For detailed answers about the various information and services on our site, visit the FAQ section, which covers everything from account management to payment methods.
Policy Changes
bbu 88 reserves the right to update this privacy policy as needed. For significant changes, registered members will be notified by email or through the platform.
Continuing to use the site after any changes are made will be considered your agreement to the new policy. The latest policy will always be available on this page, and the update date will be noted at the top of the page.
Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
- Live Chat: Available 24/7 in both Bengali and English
- Email: [email protected]
Our support team is ready to answer any questions you have in Bengali. To learn more about our company, visit the About Us page.